Privacy Policy

Welcome to the official website of Shenzhen Sino-Media. This Privacy Policy explains how we collect, use, and safeguard your personal information. By accessing or using www.sino-conn.com, you agree to the data practices described in this statement. We are committed to protecting your privacy and ensuring transparency in our data handling.

1. Information We Collect

We collect information through online forms, customer inquiries, image uploads, and communication channels such as email and phone. This includes:

Contact Information: Name, company, address, email, phone number.
Business Data: Requested product models, specifications, images, and drawings.
Technical Data: IP address, browser type, device type, referral URLs, time zone, and cookies.
Communication Records: All messages, emails, or calls exchanged with our team.

2. How We Use Your Information

We use the information for the following purposes:

To respond to inquiries, send quotations, and provide specification sheets.
To create and deliver CAD or PDF drawings for custom cable assemblies.
To fulfill sample requests and bulk production orders.
To improve product offerings and tailor technical support to your needs.
To support certification and compliance documentation (e.g., UL, ISO, ROHS).
To detect and prevent fraud or misuse of our services.

3. Data Protection Measures

We employ advanced technical and organizational measures to protect your data:

SSL-encrypted website and secure email servers.
Controlled internal access to sensitive information.
Three-phase product quality inspection also applies to documentation.
Strict supplier and subcontractor NDAs.

4. Data Sharing and Disclosure

We do not sell or rent your data to third parties. We may share necessary information with:

Trusted shipping and fulfillment partners.
Internal engineering and production teams under NDA.
Legal authorities if required by applicable laws.
Certification bodies upon request.

5. Cookies and Tracking Technologies

Our website uses cookies and third-party tools such as Google Analytics to:

Understand user behavior and improve user experience.
Track conversions and SEO performance.
Maintain session activity for secure user sessions.

Users can manage cookie preferences via browser settings.

6. Your Rights and Options

You have the right to:

Access or request a copy of your personal data.
Request correction or deletion of your information.
Withdraw consent to future data processing.
Request restriction of data use.

To exercise these rights, contact us at: info@sino-conn.com.

7. Data Retention Policy

We retain data based on the following criteria:

Inquiry or quotation: 1 year
Sample or order fulfillment: 3–7 years depending on legal and commercial needs
Certification and compliance: per regulatory guidelines

8. International Transfers of Data

Since we are based in China, your information may be transferred outside your local jurisdiction. We ensure:

Secure transmission and storage
Contractual safeguards with overseas processors
Compliance with international privacy frameworks where applicable

9. Updates to This Privacy Policy

We may revise this Privacy Policy to reflect updates in laws, our services, or user feedback. The latest version will always be available on this page with an effective date.

Effective Date: July 5, 2025

10. Contact Us

For questions or concerns regarding this policy or your data, please contact:

Company Name: Shenzhen Sino-Media technology Co.,LTD
Email: info@sino-conn.com
Address: Southeast Industry and Trade Building, #1021 Houhai Avenue, Shekou, Nanshan District, Shenzhen, China 518067

We value your trust and are committed to handling your personal data responsibly and transparently.